Shipping policy
1 Delivery Options: Upon checkout, you will be directed to the delivery details page with the following options:
► Delivery within Metro Manila
► Pick-up at our Service Center
► Drop-off in the courier hubs of AP Cargo or LBC for orders outside Metro Manila
2 Shipping Costs: Shipping costs, if applicable, will be communicated during the checkout process. We may modify shipping rates as needed, and you will receive an email notification about these adjustments before we proceed with shipping your order.
3 Delivery Time: Please note that delivery times may vary depending on your location within the Philippines. We will make reasonable efforts to ship your ordered products within the estimated delivery time. However, please give us an allowance of 7 business days to fulfill your orders for delivery.
- If you have not received an update from us after 7 business days, please feel free to follow up.
- Delivery is only for orders within Metro Manila.
- For pre-orders, delivery time is subject to shipment schedules.
4 Pick-up: Items will be ready for pick-up within the same day as the payment verification.
5 Drop-Off: Items can be dropped off at the courier hubs of AP Cargo and LBC. Delivery fee for this option should be paid upon pick-up of the item.
6 Shipping Outside Metro Manila: Delivery time and fee will vary based on product weight and location of delivery. Our support staff will get in touch with you for details.